Frequently Asked Questions
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Frequently Asked Questions |
Why does it take 7-10 business days to prepare my order before it is shipped out to me? Most online stores
ship the same day I order from them.
I have really dry skin especially in the winter. I also have thyroid problems which cause
dryness in skin. Which would be the best soap and lotion products for me?
What are the minimum system requirements to use your site?
What is the difference between the metal and wooden soap dishes - they both keep the soap dry, so is
there any other advantage of one over the other?
How often should I use the detox patches?
My daughter suffers from acne. Do you have any products that you recommend for acne? Do you have
any information on acne skin care?
I only want to purchase all-natural products for my skin. Are all of your products all-natural, and are
they all vegan?
I really like your goodie bags, but I wonder about the shipping - am I paying for it, or is it really free?
How much Vitamin E is contained in your Vitamin E Lotion? Also, does your Vitamin E lotion contain
the entire, whole Vitamin?
I have extremely sensitive skin. What soap do you recommend?
Why does it matter which soap I use?
Why is bath salt good for you?
Does your soap contain lye?
What is the difference between Essential Oils and Fragrance Oils?
Do you use Essential Oils or Fragrance Oils in your products?
How Long do your soaps last?
Do you offer Soapmaking Classes?
Do you use Animal Fat in your products?
Do you make custom orders?
How long does it take to make a batch of soap?
Do your Duck Boat and Frog on a pond soaps float?
Which of your soaps are your personal favorites?
I'm interested in making handmade skin care products. Can you give me some tips on how to get started?
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Why does it take 7-10 business days to prepare my order before it is shipped to me? Most online stores
ship the same day I order from them. One of the key advantages of shopping at Jeannie's Bath & Body is that with few exceptions, your products aren't made until you order them. We don't stock a warehouse full of products that can sit for many months and then be picked and packed at a moment's notice. This ensures the freshest product possible for you, and the longest possible shelf life for your products once you receive them. Your products are handcrafted just for you . Many of our customers have expressed their preference for this method, and find that a little advance planning prevents running out of their favorite products. |
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I have really dry skin especially in the winter. I do have thyroid problems which cause dryness in skin.
Which would be the best soap and lotion products for me? -
For general purpose hand and body cleansing, we recommend Honey Soap (All Varieties). Honey is a natural Humectant, which means it helps your skin retain moisture. Beeswax is featured in 2 of our Honey Soaps; it increases skins moisture and helps retain it. It is widely reputed to be beneficial in the treatment of Ezcema and Psoriasis. If you are interested in learning more about how Honey and other bee products can be of benefit, please visit our web page All About Honey. This page also features recipes for skin products you can make at home with Honey and other Bee Products. Another soap that is terrific for dry skin and that can be used on the face as well as the body is our Baby Soap. Although it was developed for babies, to protect their skin due to diaper rash and frequent diaper changing, many "grown-ups" have also had great success with it. For your face, we have a wonderful cleansing bar specifically developed for our customers with dry skin. It is our Chamomile Lavender Facial Bar. We worked with our most challenging customers with dry skin over time to develop the perfect bar that they can use daily for gentle, effective cleansing and exfoliation without leaving their face feeling dry. Another product that is very popular in the winter for dry skin, nails, feet, etc. is our line of Luxury Lotion Bars. They are available in many scents as well as unscented. They are 3 inches long and 1 inch across, and work like a giant chapstick. In the winter, we recommend applying it across your nail beds in the morning, then massaging it into the rest of your hands. Our experience is that the one application in the morning keeps your hands and nails supple all day long - even with periodic hand washing. For skin that needs even more intense coverage due to a mild rash, razor burn, or other irritation, try our Healing Balm. It is the same size and format as the Luxury Lotion Bars, but has additional nutrients to help heal skin that is damaged. For all-over body moisture you can't beat Shea Magic. This is an absolutely amazing butter that can be applied anytime, all over your body, but is just perfect after your shower or bath. We can't make this butter fast enough! |
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What is the difference between the metal and wooden soap dishes - they both keep the soap dry, so is
there any other advantage of one over the other? For the most part, any dish that lifts the soap up and allows it to stay dry servea the same purpose. However, over time, even the finest constructed wooden dish will begin to discolor, and possibly even decay (depending on the humidity and water conditions). Therefore, the real advantage of a metal dish is that it lasts longer. The only other reason so select one over the other is your personal taste or décor. |
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I have extremely sensitive skin. What soap do you recommend? - All of our soaps are very gentle; however one we recommend for babies and for anyone with very sensitive skin is our Baby Soap. It is loaded with Glycerin , Balsam of Peru , and Slippery Elm and has no added colors or fragrance. Other great options for sensitive skin are our Honey Bee Soaps. In particular, check out our 'Just Honey', 'Honey Lavender', and 'Honey Vanilla' soaps. They are gentle, moisture preserving, and have positive effects on Eczema and Psorisis. To learn even more about Honey and other beneficial Bee products, read All About Honey. Many customers with sensitve skin also recommend our Lavender Oatmeal Soap for it's gentle, soothing, and mildly exfoliating properties. Another product enjoyed by many of my customers with sensitive skin issues is our Shea Body Butter. It is loaded with pure Shea Butter, Jojoba Oil, and Natural Vitamin E Oi. Many customers with dry, itchy skin, Ezcema, and Psoriasis have reported significant improvement from this product. |
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I only want to purchase all-natural products for my skin. Are all of your products all-natural, and are
they all vegan? - All of our product ingredients are listed right on the website, and in our
product catalog as well, so there are never any 'surprises' with your purchases. While we do use some
pre-made, high quality bases for some of our soaps and lotions, most of our products are made completely
'from scratch'.
When people refer to 'all-natural' soap, they are usually referring to soap that is made from raw oils, butters, essential oils, and lye, using the cold process method, vs. from a glycerin soap base. Here at Jeannie's Soaps, we produce both types of soap. Most of the soaps in our Herbal Soaps section are made 'from scratch' using the cold process method, and most are all vegan. Most of our Designer Soaps are made from a certified vegan soap base . There are various 'camps' in the skincare business that argue the virtues of each type of soap. Some people prefer only the cold process soap, because there are no added chemicals or processes used to make the soap 'remeltable', and because all of the naturally formed glycerin (a natural by-product of cold-process soapmaking) is left intact. The competing 'camp' argues the virtues of a high quality vegan soap base, because such a base is actually enriched with glycerin and other additives that enhance lather and skin nourishing properties. At Jeannie's Soaps, we recognize the benefits and beauty of both types, and provide both for you, our customer. All of the ingredients are clearly listed, so you can choose the type you prefer with the confidence of knowing exactly what is in your soap. In the lotion and scrubs categories, we produce almost exclusively 'from scratch' products. While a few products, such as our Vitamin E Therapy Lotion , are created from a high quality Glycerin Lotion Base , most of our products, such as our Healing Balm , Luxury Lotion Bars , Body Scrubs , Whipped Shea Butter , and Shea Body Butter are completely 'from scratch'. Everything in our store is vegan, with these few exceptions: Honey Soap and Lavender Silk Soap . |
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Why does it matter which soap I use? -
The largest organ in your body is your skin; it is your body's defense mechanism against outside
impurities, and it maintains proper body temperature. You skin is also permeable and absorbs
everything you put on it. Most commercial skin care products contain many unecessary, if not
unhealthy, chemical addivives which are absorbed into your skin every time you use them. Using
harsh chemicals and detergents on your skin compromises your immune system by damaging the
Acid Mantle
of your skin. Additionally, most commercial 'soaps' have had all of the glycerin removed
from them (The glycerin is put into other products, such as lotion, which you buy because the soap
leaves your skin so dry!). In contrast, using handcrafted soap - particularly cold processed varieties,
ensures your skin is lavished with ample moisturizers and nutrients as you wash. By using handcrafted
soap, you get the benefit of all of the naturally formed glycerin, as well as myriad other nutrients
added to each recipe - all without harmful chemical additives. One other bonus - handcrafted soap
is much kinder to our environment than commercial 'soaps' which contain harsh detergents. And as a
special bonus, Jeannie's Soaps uses NO animal fats - we are commited to cruelty free products.
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Why is Bath Salt good for you? -
Soaking in a warm tub with Bath Salt has many benefits. The addition of essential oils enhances
the benefits of the salt listed below. A wide variety of salts are available in the
Bath Salts
section of our store.
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Does your soap contain Lye? - All soap is made from lye and fats; however the final product
does not contain any lye. When lye and fats are mixed together properly, a process known as
'saponification'
occurs. This is a chemical process in whicn lye and fats are transformed into
soap, leaving no lye behind. You can be assured that our soaps are properly cured, completely
lye-free and gentle to your skin.
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How Long do your soaps last? - Unopened, the shelf life of our soaps is 6-9 months. Once opened,
they will retain scent for 2-3 months; however the life of the bar depends on its use. A single bar used
daily for bathing should last 3-4 weeks if properly drained after each use. If you use the bar with
a Sponge, Soap Saver Bag, or Loofa it will last even longer. It is important to use a well-draining
soap dish to ensure the complete drying between uses. High quality dishes, sponges, and soap
savers can be found
here.
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Do you use Animal Fat in your products? - No, all of our oils are vegetable based.
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Do you make custom orders? - Yes. We have made custom orders for Weddings, Bridesmaid Gifts,
Birthdays, Baby Showers, and Charity Events, and more. Many recipes and types of soap and other bath
products, in addition to those for sale on this web site are available for custom orders.
Custom Orders & Baskets
to browse some custom orders and baskets we have produced.
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How long does it take to make a batch of soap? - Cold Process soaps take 4 weeks. Melt and Pour
soaps take 24 hours. Cold Process soaps are made by combining lye and fats to cause
saponification
(the transformation from lye/fats to soap). A full 4 weeks of 'curing' time is required in order to
eliminate all lye from the mixture, and to properly harden the bar. Melt and Pour soaps are made by
melting large blocks of ready-made vegan soap base, then adding colors & fragrances, and molding as
desired. Both Melt and Pour and Cold Process soaps are available in our
Store.
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Do the
Duck Boat
and
Frog on a Pond
soaps float? - No. The rubber ducks and frogs will float
by themselves after the soap is gone. None of our soaps float.... sorry!
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Which of your soaps are your personal favorites? - Depending on my mood, I've enjoyed them
all. However, my all-time favorites are:
Coconut Rose for Facial Cleansing
,
Lavender Silk Soap for Bathing
,
Shea Butter Sugar Scrub
for all-over exfoliating and moisturizing,
Foot Therapy Lotion
and
Foot Therapy Scrub
for great foot care, and
Lemon Soap for the Kitchen.
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I'm interested in making handmade skin care products. Can you give me some tips on how to get started?
You are about to delve into a fascinating and addictive hobby! There are many great resources
available,
Click Here
for my favorites.
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How often should I use the detox patches? - For your first detox, we recommend using the patches nightly for one month. After the
initial regimen, we recommend using patches one night per week thereafter.
However, individual results and needs can vary. The real test lies in the
condition of the patch after it is removed.
As the body detoxifies, the patch will become lighter and
less 'gooey' when you remove them in the morning. This typically takes one month of nightly
use to achieve, but your body may require more or less than one month. Similarly, your
maintenance schedule could differ. You may need more than one night per week for maintenance.
We recommend you start with our guidelines, and adjust if necessary as you use the patches
and observe the condition of them when they are removed in the morning.
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Jeannie's Bath & Body, Inc. 101 John Christopher Dr. Suite A Alpharetta, GA 30004 Phone: 678-978-0484 FAX: 801-927-6729 Contact Us Copyright ©2002-2008 Jeannie's Bath & Body, Inc. |
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